FAQ's
Here you will find a list of our most commonly asked questions. If you don't see your question listed below and need any assistance, please use the contact us page and we will get back to you as soon as possible.
FAQ's
A fondant debosser is a stamp that is used to create a raised design in fondant. This gives a 3D texture to the design.
Our unique Flipem debossers feature dual sided designs. This means you get multiple stamps in one. Flipem's are perfect for when space is tight and you need to maximise storage, or you want the option of multiple stamp designs.
All debossers use high quality food safe acrylic, and our fondant cutters are made from food grade PLA.
Yes of course. We welcome custom design requests, please contact us via email at absolutelycookie@yahoo.com or complete our custom order form to discuss your project.
Absolutely Cookie operates out of Sydney and the Gold Coast, in Australia. All designs are hand illustrated in QLD and orders are fulfilled from both our Sydney and Gold Coast studios.
Unfortunately we are not offering in person pickup at this stage.
Please only hand wash them in warm soapy water, and be careful not to rub or scrub the etched design. Our debossers and fondant cutters are not dishwasher safe.
Orders are dispatched from Australia. Standard timeframes apply. We ship worldwide! Contact us for detailed international shipping rates. All domestic orders in Australia over $200.00 ship free.
Under the Australian Consumer Law, you are only entitled to a refund or replacement for a major problem with a product covered by consumer guarantees. We do not accept refunds where there is a change of mind, and due to the nature of the products, we cannot accept any used products as a return unless they are defective upon arrival.