Shipping & Delivery

Here at Absolutely Cookie, we are designing, cutting and packing your orders daily as our business grows, so please be patient with us. 

We aim to get your items to you as fast as possible, but please note our current processing time is up to 3 business days.

We design, manufacture and ship all our products from Sydney and Gold Coast, Australia. 

We ship worldwide. 

Orders are shipped using Australia Post with a flat rate calculated at checkout. Standard and express delivery options are available.  

All of our products are made to order, so please note that express shipping does not mean faster handling times. If you need a rush order, please contact us via email at absolutelycookie@yahoo.com. 

If you’d like to calculate a domestic or international delivery timeframe, please try Australia Post’s shipping calculator.

Absolutely Cookie is not responsible for any import duty fees and taxes that may apply in your country. This is not included in our shipping fee.

Your tracking number will be sent to the email address you supplied during checkout. Please ensure you check your junk or spam folders if you are having trouble finding the email with this information.

Please note: COVID-19 restrictions are currently impacting services, and deliveries may be delayed as a result.

Absolutely Cookie is not responsible for any delays, damages or lost items during transit. If your order is time-sensitive we recommend upgrading to express shipping at additional cost, to increase the likelihood it arrives in time. Please contact us if you need a product by a specific timeframe to see if we can assist you. 

Absolutely Cookie is not responsible for any redelivery fees.